Returns
At Style to Adore, we understand that it can sometimes be difficult to choose the right items on-line. We want you to enjoy your shopping experience with us, so if;
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Your item is the incorrect size
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It doesn't quite suit you
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It's not exactly what you expected
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You've simply had a change of heart, or
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Your item is faulty
We simply ask that you contact us within 7 days of the receipt at sales@styletoadore.com and let us know why you would like to return your item.
Your item/s must meet the below requirements to be returned:
- Returned within the time frame
- Returned in new, unused, unwashed condition with all designer tags still attached and in orginal packaging.
- Wallets / Bags / Watches must be returned with all original designer packaging.
Sorry, no items that smell of perfume, deodorant or have make-up stains or marks on them will be accepted. If items are returned in this state, we may need to send these back you. However our customer care team will contact you.
In short, the item needs to returned to us in re-sellable condition.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We are not able to guarantee that we will receive your returned item.
Unfortunately, we are not able to process exchange items, however if you wish to return something for another size or style, the best option is to lodge your return for a refund so you can repurchase the new size/style or style ASAP so you don't miss out.
In the case of a return of a faulty item you are entitled to be refunded. Refunds will be made back to the credit card/paypal account used to make the original purchase.
For hygiene reasons, all lingerie, Jewellery pieces including watches, earrings, rings, necklaces, bracelets & hair accessories cannot be returned.
There are strictly no refunds on Sale Items / Daily Special items unless faulty.
Please do not return items without contacting us first.
To return your product, please email us at sales@styletoadore.com and we will provide you with the fastest return address.